Privacy Policy
Last Updated: July 2026 • IronGames LLC
1. Introduction & Scope
This Privacy Policy explains how IronGames LLC ("we", "our", "us") collects, uses, and protects information when you visit ironsgame.com (the "Website"), a promotional portal dedicated to the PC version of RAID: Shadow Legends. It applies to all pages of this Website and to all visitors, regardless of location.
2. Data Controller
The data controller responsible for this Website is IronGames LLC, 2973 Cottingham Expy, Pineville, LA 71360, USA. For any privacy-related question you can reach us at IronGames@proton.me.
3. Information We Collect Automatically
When you browse the Website, standard technical data is processed automatically: IP address, browser type and version, operating system, screen resolution, referring page, pages visited, and the date and time of each visit. This data is collected through server logs and, where you consent, through analytics cookies.
4. Information You Provide Voluntarily
If you contact us through the support form or the on-site chat, we process the details you choose to share: your name, email address, selected topic, and the content of your message. Providing this information is always voluntary and used solely to answer your inquiry.
5. How We Use Your Information
We use collected information to operate and secure the Website, respond to support requests, measure visitor traffic, improve page performance and content, and — only with your consent — evaluate the effectiveness of our promotional campaigns.
6. Legal Bases for Processing
Where regulations such as the GDPR apply, we rely on: our legitimate interest in running a secure and functional website; your consent for analytics and marketing cookies; and the performance of steps you request, such as replying to a support ticket.
8. Third-Party Services & Links
Outbound links lead to external services — most importantly the official game platform operated by Plarium Global Ltd. Once you leave ironsgame.com, the privacy policy of the destination site applies. We are not responsible for the data practices of third-party websites.
9. Data Sharing & Disclosure
We do not sell or rent personal data. Information may be shared only with hosting and infrastructure providers acting on our instructions, or when disclosure is required by law, court order, or to protect the rights and safety of our visitors and our company.
10. International Data Transfers
Our servers and service providers may be located in different countries, including the United States. Where data is transferred across borders, we ensure an adequate level of protection through recognized safeguards such as standard contractual clauses.
11. Data Retention
Server logs are kept for up to 12 months for security purposes. Support correspondence is retained for as long as needed to resolve your request and up to 24 months afterwards. Cookie lifetimes are listed in the Cookie Policy.
12. Security Measures
We apply technical and organizational safeguards appropriate to a promotional website: TLS encryption for all traffic, restricted access to server infrastructure, regular software updates, and the principle of collecting only the minimum data necessary.
13. Your Privacy Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or receive a copy of your personal data, to restrict or object to processing, and to withdraw consent at any time. To exercise any right, email us — we respond within 30 days.
14. Children's Privacy
The Website is not directed at children under 16, and we do not knowingly collect their personal data. Parents and guardians can find dedicated guidance on our Parental Portal; if you believe a child provided us data, contact us and we will delete it.
15. Changes to This Policy
We may update this Privacy Policy to reflect changes in law or in how the Website operates. The current version is always published on this page with an updated revision date; material changes will be highlighted on the home page.
16. Contact Us
Questions, requests, or complaints regarding privacy can be sent to IronGames@proton.me or by mail: IronGames LLC, 2973 Cottingham Expy, Pineville, LA 71360, USA. You also have the right to lodge a complaint with your local supervisory authority.